ECHO Suites Extended Stay by Wyndham Richmond West | Hotel in Richmond
Hotel
7.8
(189 Reviews) |
1 Bathroom
Available rates:
Hotel in Innsbrook, Richmond
Hotel in Richmond with free parking Along with a fitness center, this smoke-free hotel has free self parking and free WiFi in public areas. Other amenities include a vending machine. Weekly housekeeping is available. ECHO Suites Extended Stay by Wyndham Richmond West offers 124 accommodations with air conditioning. 50-inch LED televisions come with digital channels. Kitchens offer full-sized refrigerators/freezers, stovetops, and microwaves. Bathrooms include bathtubs or showers.
Guests can surf the web using the complimentary wireless Internet access (speed: 25+ Mbps). Business-friendly amenities include desks and desk chairs. Housekeeping is provided weekly.
Recreational amenities at the hotel include a fitness center.
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Amenities
Air Conditioner
Parking
Wheelchair Accessible
Accessibility
Security/Safety
Bedding/Linens
Wellness Facilities
Fireplace/Heating
Guest Services
Child Friendly
Internet
Kitchen
Policies
Check-in
Check-in time starts at 4:00 pm minimum check-in age: 21
Check-out
Check-out before 11:00 am
Child Policy
Children are welcome. rollaway/extra beds are not available. cribs (infant beds) are not available.
Payment Policy
Pet fee: usd 50.00 per pet (varies based on length of stay) service animals are exempt from fees the above list may not be comprehensive. fees and deposits may not include tax and are subject to change.
Pet Policy
2 total (up to 75 lbs per pet) pets allowed for an extra charge of usd 50.00 per pet (varies based on length of stay) pets cannot be left unattended service animals are welcome, and are exempt from fees welcoming dogs only
Extra-person charges may apply and vary depending on property policy government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed this property accepts credit cards and debit cards; cash is not accepted
Reviews
Robert
Nov 30, 2025 09:10:30 PM
Review Score:
4
Summary: Paper-thin walls & ceilings. We could clearly hear the TV from the adjacent room play ALL NIGHT through checkout. The guests above had quite the full room but at least they settled down by about 1 AM. Even though this is an extended stay, there are no real amenities in the room. No coffee maker, no dishes/silverware and the bathroom had no washcloths. Not terribly clean, either. There were food stains on a leg of a chair that dripped onto the floor and bits of stuff & whatnot under the bed. We thought that since this was a newish hotel that at it might be...nice? No, but at least the front desk was. Will ~NOT~ be staying here again. Just...wow. 2 stars for friendly front desk. One star otherwise.
See All Reviews
Reviews
Robert
Nov 30, 2025 09:10:30 PM
Review Score:
4
Summary: Paper-thin walls & ceilings. We could clearly hear the TV from the adjacent room play ALL NIGHT through checkout. The guests above had quite the full room but at least they settled down by about 1 AM. Even though this is an extended stay, there are no real amenities in the room. No coffee maker, no dishes/silverware and the bathroom had no washcloths. Not terribly clean, either. There were food stains on a leg of a chair that dripped onto the floor and bits of stuff & whatnot under the bed. We thought that since this was a newish hotel that at it might be...nice? No, but at least the front desk was. Will ~NOT~ be staying here again. Just...wow. 2 stars for friendly front desk. One star otherwise.
Marissa
Nov 4, 2025 08:00:38 AM
Review Score:
6
Summary: Elevator was Ou the whole time but the staff was nice
celia
Sep 4, 2025 09:26:01 AM
Review Score:
4
Summary: When we checked in, the front desk, employee informed me that the beds that I had prepaid for was unavailable so they downgraded us, with no refund or offer of one. The elevator is broken and we were replaced on the top floor. The bed did not have a box spring. They do not provide anything like cups or silverware for an extended stay room. The bathroom had another person's stuff in it, and there was hair on counters. The hallways and stairwells smelled of body odor and marijuana. Lastly, there was somebody sleeping on the floor at the end of the 4th floor hallway. We checked in here because it had good reviews, but I'm not really sure how they have received any such reviews. Would not recommend.
Craig
Aug 25, 2025 12:06:09 AM
Review Score:
4
Summary: The elevator was out of service the whole weekend. Although the room was comfortable, the shower overflowed into the living space. When I called down to the front desk to let them know, they said that they would bring up a mop so that I, the guest, could clean it up. When I told the front desk person that it was not my job to clean up something that was there fault I was met with incredulity and attitude. I guess lucky for me. The person that I was with was a little bit more empathetic the front desk person left the mop and some gloves and said to just ring the Mop out in the toilet and she would come up and get it later. Not only will I not stay at this place again but I will be disputing the charge on my credit card. Absolutely horrible.
Siddiq
Aug 20, 2025 03:38:45 AM
Review Score:
10
Summary: Good
Alexandra
Aug 18, 2025 10:46:10 PM
Review Score:
6
Summary: I did not have any issues with my room and check in was pretty smooth until the lady told me the elevator was out of service and my room would be on the 3rd floor and here I am with bags a suitcase and a 10 month old baby and stroller and no kind service or help was offered. I asked how long would the elevators be out of service and it was an I don't know and that was it. There was an odor throughout the hallways at times but in my room everything appeared pretty decent and clean. The area seem pretty safe had no concerns for safety.
Nicholas
Aug 18, 2025 06:16:44 AM
Review Score:
4
Summary: Hallways smell like smoke. The room next door was loud and was fighting all hours of the night. The stairway smelled like trash from people leaving trash in there. Also a lot of people hanging outside drinking and smoking.
Kaylee
Aug 17, 2025 07:42:34 AM
Review Score:
8
Summary: Sad about the elevator being broken but still a great property and great staff
Michael
Aug 16, 2025 08:36:11 AM
Review Score:
10
Summary: The hotel was very nice and clean. Great staff too
Jacky
Aug 11, 2025 08:05:53 AM
Review Score:
6
Summary: Elevator wasn't working. I had to walk up to the 4th floor with my cooler, drinks and luggage.
Stairways were dirty and only one security camera on the 1st floor.