Nairobi Serena Hotel | Hotel in Nairobi
Hotel in Nairobi
A full-service spa, an outdoor pool, and a restaurant are available at this hotel. Free WiFi in public areas and free self parking are also provided. Other amenities include 2 bars/lounges, a fitness center, and a poolside bar.
Nairobi Serena Hotel offers 199 air-conditioned accommodations with minibars and laptop-compatible safes. Each accommodation is individually furnished. 21-inch LCD televisions come with premium satellite channels and pay movies. Bathrooms include separate bathtubs and showers, bathrobes, slippers, and designer toiletries.
Guests can surf the web using the complimentary wireless Internet access. Business-friendly amenities include desks, complimentary newspapers, and phones. Additionally, rooms include complimentary bottled water and coffee/tea makers. A nightly turndown service is provided and housekeeping is offered daily. Amenities available on request include in-room massages.
An outdoor pool and a children's pool are on site. Other recreational amenities include a sauna and a fitness center.
The recreational activities listed below are available either on site or nearby; fees may apply.
Amenities
Facility Overview
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Bathrobes
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Toilet paper
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Hair dryer
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Soap
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Towels
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Separate bathtub and shower
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Designer toiletries
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Shampoo
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Air conditioning
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Bed sheets
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Slippers
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Phone
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Soundproofing
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Free newspapers
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Turndown service
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Individually furnished
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Desk
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Laptop-compatible safe
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In-room massage
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Buffet breakfast available for a fee daily 6:30 AM–9:30 AM: USD 40 for adults and USD 20 for children
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2 bars/lounges, 1 swim-up bar and 1 poolside bar
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1 restaurant and 1 coffee shop/cafe
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24-hour room service
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Minibar
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Coffee/tea maker
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Free bottled water
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Airport shuttle on request
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Free self parking on site
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Wheelchair-accessible parking available
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24-hour roundtrip airport shuttle (surcharge)
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Wheelchair accessible (may have limitations)
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Elevator
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Wheelchair-accessible restaurant
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If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
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Accessible airport shuttle
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Well-lit path to entrance
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Wheelchair-accessible business center
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Wheelchair-accessible lounge
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Wheelchair-accessible parking
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2 on-site accessible parking spaces
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Lever door handles
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Adjacent to a golf course
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Theme parks
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Shopping
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Full-service spa
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Mini golf
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Outdoor pool
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Sauna
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Children's pool
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Steam room
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Fitness center
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Playground
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21-inch LCD TV
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Premium channels
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Pay movies
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Satellite channels
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Meeting rooms - 8
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Business center
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Conference space (4844 square feet)
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Elevator
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Banquet hall
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Front-desk safe
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Gift shop/newsstand
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Free newspapers in lobby
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English
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Italian
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French
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Designated smoking areas
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Snack bar/deli
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In-room child care (surcharge)
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Mini golf
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Outdoor pool
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Children's pool
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Babysitting (surcharge)
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Laundry facilities
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Playground
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Soundproofed rooms
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Daily housekeeping
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Concierge services
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Dry cleaning service
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Turndown service
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Golf caddy
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Laundry facilities
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Luggage storage
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Porter/bellhop
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Hair salon
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24-hour front desk
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Tour/ticket assistance
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Available in some public areas: Free WiFi
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Available in all rooms: Free WiFi
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Terrace
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Garden
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Steam room
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Massages
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Hot tub
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4 treatment rooms
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Aromatherapy
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Body scrubs
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Sauna
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Body treatments
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Facials
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Massage/treatment rooms
Policies
Extra-person charges may apply and vary depending on property policy government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property property registration number 7997 safety features at this property include a fire extinguisher, a smoke detector, and a first aid kit special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed this property accepts credit cards; cash is not accepted this property has outdoor spaces, such as balconies, patios, terraces which may not be suitable for children; if you have concerns, we recommend contacting the property prior to your arrival to confirm they can accommodate you in a suitable room
Reviews
Room Arrangement
| Room Info | Facilities |
|---|---|
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Executive Suite
Room Size:
549 square feet m2
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GeneralSquare feet - 549, Number of bedrooms - 1, Wheelchair accessible, Number of living rooms 1, Number of bathrooms - 1, Square meters - 51, Private bathroom, No rollaway/extra beds, Ping - 15, No cribs (infant beds), Bed count minimum 1, Bed count maximum 1, City view |
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Superior Room
Room Size:
474 square feet m2
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GeneralPrivate bathroom, No rollaway/extra beds, No cribs (infant beds), Number of bedrooms - 1, Ping - 13, Balcony, Bed count minimum 1, Square feet - 474, Bed count maximum 1, Square meters - 44, City view, Number of bathrooms - 1 |
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Executive Room
Room Size:
280 square feet m2
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GeneralPing - 8, Number of living rooms 0, Private bathroom, Rollaway/extra beds (free), Square feet - 280, Number of bedrooms - 1, Square meters - 26, Bed count minimum 1, Extra bed count 1, City view, Number of bathrooms - 1, Bed count maximum 2 |
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Premium Room
Room Size:
m2
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GeneralPrivate bathroom, No rollaway/extra beds, No cribs (infant beds), Number of bedrooms - 1, Bed count minimum 1, Bed count maximum 1, City view, Number of bathrooms - 1 |
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Deluxe Twin Room, 2 Twin Beds, Non Smoking, City View
Room Size:
280 square feet m2
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GeneralPing - 8, Rollaway/extra beds (surcharge), Private bathroom, Square feet - 280, Number of bedrooms - 1, Square meters - 26, Extra bed count 1, Bed count minimum 2, City view, Number of bathrooms - 1, Free cribs/infant beds, Bed count maximum 2 |
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Deluxe Queen Room
Room Size:
280 square feet m2
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GeneralPing - 8, Number of bedrooms - 1, Square meters - 26, Wheelchair accessible, Number of bathrooms - 1, Free cribs/infant beds, Private bathroom, No rollaway/extra beds, Square feet - 280, Garden view, Bed count minimum 1, Bed count maximum 1, City view |
FAQ's
Is this property pet-friendly for guests?
No, pets are not allowed at this property. Check the guest reviews to learn what guests had to share.
What time is check-in & check-out at property?
Check-in time for Nairobi Serena Hotel starts counting from 12:00 PM and check-out is until 10:00 AM. However, early check-in or late check-out can sometimes be negotiated between the guest and the owner or the manager of this property.
Does the property have a swimming pool?
Yes, this Nairobi Serena Hotel has a swimming pool. Check the Facility Overview section for details about the pool and other available facilities.
How much does it cost per night to stay in property?
Best-rates for the Nairobi Serena Hotel starts from $212 per night with includes Designated Smoking Area, Wheelchair Accessible, Sports/Activities, Restaurant, Kitchen, Air Conditioner, Pool, Balcony/Terrace, Wellness Facilities, Spa, Bar, Toiletries, Guest Services, Parking, TV, Entertainment, Breakfast, Child Friendly, Hot Tub, Internet, Laundry, Accessibility, Business Services, Bedding/Linens with all other facilities. matches every traveler with their perfect accommodation, whether you are traveling with a group, friends, family, or pets.
Is property a family-friendly place to stay?
Based on the information we have received from the owner or our partner, this is considered to be a family-friendly property. Families have rated this hotel 5 stars or guests have recommended them suitable for families. As reported by the owner or manager, the hotel has specified that children are welcome. Please see details about suitability for your family or inquire with the property to learn more.
Is the property wheelchair accessible or offer services for disabled guests?
Based on the information received from our partner, the Nairobi Serena Hotel is wheelchair accessible. Likewise, there is an elevator specified as being available at the property. Specific accessibility details may be addressed in the property details section of this page.
What is the minimum night stay policy for the property?
Based on the information reported by the owner or manager, the Nairobi Serena Hotel indicates 1 day stay policy at this hotel. Guests are cautioned that the minimum stay policy may differ based on seasonality or availability and may be at the discretion of the owner or manager.
What cancellation policy is in place for property?
Guests are cautioned that the cancellation policy may differ based on seasonality, availability, or current travel restrictions. Guests should also be aware that this policy may be subject to change and should be confirmed prior to booking. More details may be available on this page in the property description. However, early check-in or late check-out can sometimes be negotiated between the guest and the owner or the manager of this property.
