Hotel de la Cité Carcassonne - MGallery Collection | Hotel in Carcassonne
Hotel in City of Carcassonne, Carcassonne
Set in Carcassonne's circular walls, Hotel de la Cite Carcassonne - MGallery Collection is set in a Medieval-style chateau. The hotel features gardens and an outdoor pool with views of Saint Nazaire Basilica. Free WiFi and wired internet access is available. Classic or Provencal-style decoration and an iPod docking station feature in all of the guest rooms at Hotel de la Cite. Some rooms have a balcony with views of the city. Homemade pastries are served at breakfast and regional dishes are offered in the brasserie and summer restaurant. Guests can also dine at the Michelin-starred Barbacane restaurant or enjoy a cocktail in the bar. Guests can go wine tasting in the on-site cellar or organize a river cruise at the 24-hour reception. The hotel has a shuttle service and a valet service available for guests using the private car park. Carcassonne Train Station is 1.5 mi from the property. Narbonne is 38 mi away. Parking is available on site for an additional charge. - no ipod docking station in rooms - no brasserie and summer restaurant but an bar in the garden during summer where we can eat tapas with a view on the remparts - no wine tasting in the on-site cellar
Hotel de la Cité Carcassonne - MGallery Collection is located in Carcassonne.
This 7 Bedrooms Hotel is suitable for tourists and travelers. It has several amenities that would guarantee your comfort. These amenities include: Guest Services, Laundry, Wellness Facilities, and several others. This is a 5 star rated property and has over 1032 reviews with the average score of 9 . Coming to Carcassonne and needing a place to stay? Be it for work or for leisure, consider staying at this Hotel for your next visit, you will surely love it.
You can check the reviews and description of this 7 Bedrooms Hotel if you want to learn more about this place in Carcassonne. These details are authentic, as they are provided by our partner, booking.com.
This Hotel de la Cité Carcassonne - MGallery Collection in Carcassonne is well equipped and has all facilities that have been listed below. Please note that these details were shared to us by booking.com for the listed “Hotel de la Cité Carcassonne - MGallery Collection”. We solely rely on their shared details and are regarded as “accurate”. If you have any concerns about the information or accuracy describing this Hotel, please let us know.
Amenities
Facility Overview
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Breakfast in the room
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Wine/Champagne
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Bar
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Snack bar
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Kids' meals
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Special diet meals (on request)
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Restaurant
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Fruit
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Accessible parking
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Parking
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Private Parking
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Evening entertainment
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Body treatments
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Hand massage
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Spa facilities
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Beauty services
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Back massage
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Spa/Wellness packages
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Tour or class about local culture
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Spa and wellness center
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Steam room
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Turkish/Steam Bath
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Foot massage
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Full-body massage
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Spa lounge/Relaxation area
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Facial treatments
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Body wrap
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Massage
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Temporary art galleries
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Body scrub
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Neck massage
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Board games/Puzzles
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Safe
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Pet friendly
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Wifi in all areas
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Air conditioning
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Heating
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Non-smoking rooms
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Soundproof rooms
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Smoke-free property
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Elevator
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Family rooms
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Hypoallergenic room available
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Pet bowls
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Daily housekeeping
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Baggage storage
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Dry cleaning
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Private check-in/out
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Laundry
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Meeting/Banquet facilities
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24-hour front desk
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Room service
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Fax/Photocopying
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Ironing service
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Concierge
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Invoice provided
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Free Wifi
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Wifi
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Internet
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Outdoor pool
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Sun deck
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Terrace
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Garden
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Outdoor pool (seasonal)
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Security alarm
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CCTV in common areas
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Smoke alarms
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24-hour security
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Key card access
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Fire extinguishers
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Linens, towels, and laundry washed in accordance with local authority guidelines
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Guest accommodation disinfected between stays
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Use of cleaning chemicals that are effective against coronavirus
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Guests have the option to cancel any cleaning services for their accommodation during their stay
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All plates, cutlery, glasses, and other tableware sanitized
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Physical distancing in dining areas
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Food can be delivered to guest accommodation
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Access to healthcare professionals
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Face masks for guests available
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First aid kits available
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Staff follow all safety protocols as directed by local authorities
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Hand sanitizer in guest accommodation and common areas
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Shared stationery (e.g. printed menus, magazines, pens, paper) removed
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Contactless check-in/out
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Physical distancing rules followed
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Cashless payment available
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Pool with view
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Beach umbrellas
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Shallow end
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Swimming pool
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Heated pool
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Fenced pool
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Beach chairs/Loungers
Policies
The hotel is located in the heart of a unique historical monument. measures taken by the local authorities to preserve its environment include restricting vehicle access during the day. the hotel has a shuttle service and a valet service available for guests, guests are advised to contact the hotel before arrival in order to receive up-to-date information concerning access to the medieval citadel, to facilitate your stay the arrival, take place at our welcome point: 32 chemin des ourtetsplease inform of your expected arrival time in advance. you can use the special requests box when booking, or contact the property directly using the contact details in your confirmation, guests are required to show a photo id and credit card upon check-in. please note that all special requests are subject to availability and additional charges may apply, guests under the age of 18 can only check in with a parent or official guardian, swimming pool: closed from sun, oct 18, 2026 until tue, jun 15, 2027
Reviews
Room Arrangement
| Room Info | Facilities |
|---|---|
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Superior King Room with Garden and Ramparts View
Room Type:
Double
Room Size:
25 m2
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Food & DrinkBottle of water, Minibar, Tea/Coffee makerBathroomShampoo, Shower cap, Bathrobe, Hairdryer, Body soap, Toilet, Toilet paper, Conditioner, Private bathroom, Free toiletries, Towels, Slippers, BathGeneralSoundproofing, Safety deposit box, Ironing facilities, Air conditioning, Trash cans, Heating, Carpeted, Smoke alarm, Key card accessMedia & TechnologyTV, Satellite channels, Flat-screen TVServicesWake-up service/Alarm clock, Wake-up serviceLiving AreaDeskBedroomCribs, Wardrobe or closet, Linens, Extra long beds (> 80 inches)ViewGarden view, ViewKitchenCoffee machine, Cleaning products, Electric kettleAccessibilityUpper floors accessible by elevator, Accessible by elevatorRoom amenitiesNon-feather pillow, Hypoallergenic pillow, Socket near the bed, Clothes rack, Feather pillowPool and SpaPool towelsExclusive servicesConcierge services, Access to private pool |
|
Classic King Room with Street View
Room Type:
Double
Room Size:
22 m2
|
Food & DrinkBottle of water, Minibar, Tea/Coffee makerBathroomShampoo, Shower cap, Bathrobe, Hairdryer, Body soap, Toilet, Toilet paper, Conditioner, Private bathroom, Free toiletries, Towels, Slippers, Bath, Bath or showerGeneralSoundproofing, Safety deposit box, Ironing facilities, Air conditioning, Trash cans, Heating, Carpeted, Smoke alarm, Key card accessMedia & TechnologyTV, Satellite channels, Flat-screen TVServicesWake-up service/Alarm clock, Wake-up serviceLiving AreaDeskBedroomWardrobe or closet, Linens, Extra long beds (> 80 inches)KitchenCoffee machine, Cleaning products, Electric kettleViewCity viewAccessibilityUpper floors accessible by elevator, Accessible by elevatorRoom amenitiesNon-feather pillow, Hypoallergenic pillow, Socket near the bed, Clothes rack, Feather pillowPool and SpaPool towelsExclusive servicesConcierge services, Access to private pool |
|
Superior King Room with Terrace and Garden View
Room Type:
Double
Room Size:
20 m2
|
Food & DrinkBottle of water, Minibar, Tea/Coffee makerBathroomShampoo, Shower cap, Bathrobe, Hairdryer, Body soap, Toilet, Toilet paper, Conditioner, Private bathroom, Free toiletries, Towels, Slippers, BathGeneralSoundproofing, Safety deposit box, Ironing facilities, Air conditioning, Trash cans, Heating, Carpeted, Smoke alarm, Key card accessMedia & TechnologyTV, Satellite channels, Flat-screen TVServicesWake-up service/Alarm clock, Wake-up serviceOutdoorsBalcony, TerraceLiving AreaDeskBedroomWardrobe or closet, Linens, Extra long beds (> 80 inches)ViewGarden view, ViewKitchenCoffee machine, Cleaning products, Electric kettleAccessibilityUpper floors accessible by elevator, Accessible by elevatorRoom amenitiesNon-feather pillow, Hypoallergenic pillow, Socket near the bed, Clothes rack, Feather pillowPool and SpaPool towelsExclusive servicesConcierge services, Access to private pool |
|
King Suite
Room Type:
Suite
Room Size:
35 m2
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Food & DrinkBottle of water, Minibar, Tea/Coffee makerBathroomShampoo, Shower, Shower cap, Bathrobe, Hairdryer, Body soap, Toilet, Toilet paper, Conditioner, Private bathroom, Free toiletries, Towels, Slippers, BathGeneralSoundproofing, Safety deposit box, Ironing facilities, Air conditioning, Hardwood or parquet floors, Heating, Trash cans, Smoke alarm, Key card accessMedia & TechnologyTV, Satellite channels, Flat-screen TVServicesWake-up service/Alarm clock, Wake-up serviceLiving AreaSofa, Seating area, DeskBedroomCribs, Wardrobe or closet, Linens, Extra long beds (> 80 inches)ViewViewKitchenCoffee machine, Cleaning products, Electric kettleAccessibilityUpper floors accessible by elevator, Accessible by elevatorRoom amenitiesNon-feather pillow, Hypoallergenic pillow, Socket near the bed, Sofa bed, Clothes rack, Feather pillowPool and SpaPool towelsExclusive servicesConcierge services, Access to private pool |
|
Family Room with One Double and Two Single Beds
Room Type:
Quad
Room Size:
28 m2
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Food & DrinkBottle of water, Minibar, Tea/Coffee makerBathroomShampoo, Shower cap, Bathrobe, Hairdryer, Body soap, Toilet, Toilet paper, Conditioner, Private bathroom, Free toiletries, Towels, Slippers, BathGeneralSoundproofing, Safety deposit box, Ironing facilities, Air conditioning, Trash cans, Heating, Carpeted, Smoke alarm, Key card accessMedia & TechnologyTV, Satellite channels, Flat-screen TVServicesWake-up service/Alarm clock, Wake-up serviceLiving AreaDeskBedroomWardrobe or closet, Linens, Extra long beds (> 80 inches)KitchenCoffee machine, Cleaning products, Electric kettleViewCity viewAccessibilityUpper floors accessible by elevator, Accessible by elevatorRoom amenitiesNon-feather pillow, Hypoallergenic pillow, Socket near the bed, Clothes rack, Fold-up bed, Feather pillowPool and SpaPool towelsExclusive servicesConcierge services, Access to private pool |
|
Junior King Suite with Single Sofa Bed
Room Type:
Suite
Room Size:
30 m2
|
Food & DrinkBottle of water, Minibar, Tea/Coffee makerBathroomShampoo, Shower, Shower cap, Bathrobe, Hairdryer, Body soap, Toilet, Toilet paper, Conditioner, Private bathroom, Free toiletries, Towels, Slippers, BathGeneralSoundproofing, Safety deposit box, Ironing facilities, Air conditioning, Hardwood or parquet floors, Heating, Trash cans, Smoke alarm, Key card accessMedia & TechnologyTV, Satellite channels, Flat-screen TVServicesWake-up service/Alarm clock, Wake-up serviceLiving AreaSofa, Seating area, DeskBedroomCribs, Wardrobe or closet, Linens, Extra long beds (> 80 inches)ViewGarden view, ViewKitchenCoffee machine, Cleaning products, Electric kettleAccessibilityUpper floors accessible by elevator, Accessible by elevatorRoom amenitiesNon-feather pillow, Hypoallergenic pillow, Socket near the bed, Sofa bed, Clothes rack, Feather pillowPool and SpaPool towelsExclusive servicesConcierge services, Access to private pool |
|
Deluxe Suite Balcony
Room Type:
Suite
Room Size:
40 m2
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Food & DrinkBottle of water, Minibar, Tea/Coffee makerBathroomShampoo, Shower, Shower cap, Bathrobe, Hairdryer, Body soap, Toilet, Toilet paper, Conditioner, Private bathroom, Free toiletries, Towels, Slippers, BathGeneralSoundproofing, Safety deposit box, Ironing facilities, Air conditioning, Hardwood or parquet floors, Heating, Carpeted, Trash cans, Smoke alarm, Key card accessMedia & TechnologyTV, Satellite channels, Flat-screen TVServicesWake-up service/Alarm clock, Wake-up serviceOutdoorsBalcony, TerraceLiving AreaSofa, Seating area, DeskBedroomCribs, Wardrobe or closet, Linens, Extra long beds (> 80 inches)ViewGarden view, ViewKitchenCoffee machine, Cleaning products, Electric kettleAccessibilityUpper floors accessible by elevator, Accessible by elevatorRoom amenitiesNon-feather pillow, Hypoallergenic pillow, Socket near the bed, Sofa bed, Clothes rack, Feather pillowPool and SpaPool towelsExclusive servicesConcierge services, Access to private pool |
FAQ's
Is this property pet-friendly for guests?
Yes, pets are allowed at this property. Check the guest reviews to learn what guests had to share.
What time is check-in & check-out at property?
Check-in time for City of Carcassonne hotel starts counting from 4:00 PM and check-out is until 12:00 PM. However, early check-in or late check-out can sometimes be negotiated between the guest and the owner or the manager of this property.
Does the property have a swimming pool?
Yes, this City of Carcassonne hotel has a swimming pool. Check the Facility Overview section for details about the pool and other available facilities.
How much does it cost per night to stay in property?
Best-rates for the City of Carcassonne hotel starts from $286 per night with includes Wellness Facilities, Bar, Parking, Pet Friendly, Accessibility, Sports/Activities, Entertainment, Breakfast, Air Conditioner, Security/Safety, Spa, Restaurant, Child Friendly, Heating, Internet, Pool, View, Balcony/Terrace, Business Services, Guest Services, Laundry with all other facilities. matches every traveler with their perfect accommodation, whether you are traveling with a group, friends, family, or pets.
Is property a family-friendly place to stay?
Based on the information we have received from the owner or our partner, this is considered to be a family-friendly property. Families have rated this hotel 5 stars or guests have recommended them suitable for families. As reported by the owner or manager, the hotel has specified that children are welcome. Please see details about suitability for your family or inquire with the property to learn more.
Is the property wheelchair accessible or offer services for disabled guests?
Based on the information received from our partner, the City of Carcassonne hotel has not specified they are wheelchair accessible. Likewise, there is not an elevator specified as being available at the property. Specific accessibility details may be addressed in the property details section of this page.
What is the minimum night stay policy for the property?
Based on the information reported by the owner or manager, the City of Carcassonne hotel indicates 1 day stay policy at this hotel. Guests are cautioned that the minimum stay policy may differ based on seasonality or availability and may be at the discretion of the owner or manager.
What cancellation policy is in place for property?
Guests are cautioned that the cancellation policy may differ based on seasonality, availability, or current travel restrictions. Guests should also be aware that this policy may be subject to change and should be confirmed prior to booking. More details may be available on this page in the property description. However, early check-in or late check-out can sometimes be negotiated between the guest and the owner or the manager of this property.
