Hilton Palm Beach PBI | Hotel in West Palm Beach

| 8.0 (1004 Reviews) |  1 Bathroom
West Palm Beach Hotel | Hilton Palm Beach PBI

Hotel in West Palm Beach

2 restaurants, an outdoor pool, and 2 bars/lounges are available at this smoke-free hotel. Free WiFi in public areas, free self parking, and a free airport shuttle are also provided. Additionally, a 24-hour fitness center, a poolside bar, and a snack bar/deli are onsite.
Hilton Palm Beach PBI offers 249 accommodations with laptop-compatible safes and safes. Beds feature Egyptian cotton sheets, down comforters, and premium bedding. A pillow menu is available. Premium satellite television is provided. Guests can make use of the in-room refrigerators and coffee/tea makers. Rooms have partially open bathrooms. Bathrooms include shower/tub combinations, complimentary toiletries, and hair dryers.

This West Palm Beach hotel provides complimentary wired and wireless Internet access. Business-friendly amenities include phones along with free local calls (restrictions may apply). A nightly turndown service is provided and housekeeping is offered daily.


An outdoor pool and a hot tub are on site. Other recreational amenities include a 24-hour fitness center.

The recreational activities listed below are available either on site or nearby; fees may apply.

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Amenities

Air Conditioner
Parking
Pool
TV
Wheelchair Accessible
Balcony/Terrace
Accessibility
Transportation/Shuttle
Security/Safety
Business Services
Bedding/Linens
Wellness Facilities
Restaurant
Bar
Toiletries
Guest Services
Entertainment
Breakfast
Child Friendly
Hot Tub
Internet
Kitchen
Laundry

Facility Overview

Bathrooms
  • Hair dryer
  • Free toiletries
  • Bathroom (partially open)
  • Towels
  • Shower/tub combination
Bedroom
  • Air conditioning (climate-controlled)
  • Down comforter
  • Egyptian cotton sheets
  • Pillow menu
  • Free rollaway beds
  • Free cribs/infant beds
  • Bed sheets
  • Premium bedding
  • Laptop-compatible safe
  • Connecting rooms available
  • Turndown service
  • Free local calls
  • Soundproofing
  • Phone
Breakfast
  • 2 bars/lounges and 1 poolside bar
  • Room service available
  • 2 restaurants and 1 coffee shop/cafe
  • Buffet breakfast available for a fee daily 6:30 AM–10:00 AM: USD 20.00 per person
  • Coffee/tea maker
  • Refrigerator
Parking
  • Limo/town car service
  • Free extended parking on site
  • Wheelchair-accessible parking available
  • Free 24-hour roundtrip airport shuttle
  • Free area shuttle up to 3 miles
  • Uncovered valet parking on site (USD 15.00 per day)
  • Airport shuttle at scheduled times, on request
Accessibility
  • Wheelchair accessible (may have limitations)
  • Stair-free path to entrance
  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Wheelchair-accessible fitness center
  • Wheelchair-accessible concierge desk
  • Phone accessibility kit
  • Assistive listening devices available
  • Braille signage
  • Well-lit path to entrance
  • Elevator door width (inches): 38
  • Wheelchair-accessible path to elevator
  • Wheelchair-accessible pool
  • Elevator
  • Wheelchair-accessible parking
  • Wheelchair-accessible restaurant
  • 10 on-site accessible parking spaces
Activities
  • Sailing
  • Casino
  • Golfing
  • Fishing
  • Water skiing
  • Jet skiing
  • 24-hour fitness center
  • Hot tub
  • Outdoor pool
Entertainment
  • Cable/satellite channels
  • Premium channels
  • 55-inch TV
General
  • Meeting rooms
  • Conference center (20000 square feet of space)
  • Vending machine
  • Banquet hall
  • Ballroom
  • Front-desk safe
  • Elevator
  • ATM/banking services
  • Gift shop/newsstand
  • Spanish
  • English
  • TV in lobby
  • Smoke-free property
  • Romance packages available
Guest Services
  • Soundproofed rooms
  • Snack bar/deli
  • Free rollaway/extra beds
  • Outdoor pool
  • Free area shuttle
  • Refrigerator
  • Free cribs/infant beds
  • Turndown service
  • Wedding services
  • Luggage storage
  • Daily housekeeping
  • Multilingual staff
  • 24-hour front desk
  • Dry cleaning service
  • Concierge services
  • Porter/bellhop
Internet
  • Available in some public areas: Free WiFi
  • Available in all rooms: Free WiFi and wired Internet
Outdoors
  • Garden
  • Terrace
  • Pool sun loungers

Policies

Check-in
Check-in start time: 4:00 pm; check-in end time: midnight contactless check-in available early check-in fee: usd 75 early check-in subject to availability express check-in available minimum check-in age: 21
Check-out
Check-out before 11 am contactless check-out available express check-out available
Child Policy
Children are welcome. free rollaway/extra beds! free cribs (infant beds)!
Payment Policy
Fee for buffet breakfast: approximately usd 20.00 per person uncovered valet parking fee: usd 15.00 per day early check-in fee: usd 75 (subject to availability) the above list may not be comprehensive. fees and deposits may not include tax and are subject to change.
Pet Policy
Pets not allowed

Extra-person charges may apply and vary depending on property policy government-issued photo identification and a credit card may be required at check-in for incidental charges please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property safety features at this property include a fire extinguisher special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed this property accepts credit cards, debit cards, and cash

Reviews

Tara
Feb 25, 2026 02:03:23 AM
Review Score:   6
Summary: Room was spacious and comfortable, the housekeeping staff was kind and efficient. The location is amazing and amenities were enjoyable (when available). The primary issue we had was a lack of communication with the front desk and manager in regard to their shuttle service that is a highlighted amenity. Calling to get a shuttle ( around 4pm) and continually being put on hold by the front desk without being heard. On hold for over 10 minutes, my husband having to forcibly ask for this promised shuttle— which we were then told would be there for us at 5:00 and by 5:20 we ordered an uber and got back to the hotel—The front desk manager Muart, refused to talk with us and then snuck out of the hotel and left. We literally could not believe the lack of professionalism and tact. We talked with the owner and she promised we would have our shuttle to the airport for our departure, and we did. No issue. We would stay here again, but would not expect to use the “CityPlace” shuttle reliably. Nor would we expect to be able to have any kind of productive conversation with the front desk via phone call while away from the hotel. Would have been a 5 star rating if they had better management. Highly unequipped manager.
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Room Arrangement

Room Info Facilities
Room, 1 King Bed, Non Smoking
Room Size: 365 square feet m2
1 King Bed
Room, 1 King Bed, Non Smoking

General

Hydromassage showerhead, Blackout drapes/curtains, Rollaway/extra beds (free), Lagoon view, Desk, In-room climate control (air conditioning), Bed count minimum 1, Extra bed count 1, Square meters - 34, Bed count maximum 1, Square feet - 365, Ping - 10
Superior Room, 1 King Bed
Room Size: 438 square feet m2
1 King Bed
Superior Room, 1 King Bed

General

Hydromassage showerhead, Square meters - 41, Blackout drapes/curtains, Rollaway/extra beds (free), Square feet - 438, Lagoon view, Desk, Ping - 12.31, In-room climate control (air conditioning), Bed count minimum 1, Extra bed count 1, Bed count maximum 1
Room, 2 Double Beds, Accessible, Bathtub (Mobility & Hearing)
Room Size: 365 square feet m2
2 Double Beds
Room, 2 Double Beds, Accessible, Bathtub (Mobility & Hearing)

General

Hydromassage showerhead, Blackout drapes/curtains, Lagoon view, Bathtub only, Wheelchair accessible, Extra bed count 1, Square meters - 34, Square feet - 365, Accessible bathtub, Desk, Ping - 10.43, In-room climate control (air conditioning), Bed count minimum 2, Bed count maximum 2
Executive Suite, 1 Bedroom, Non Smoking
Room Size: m2
1 King Bed
Executive Suite, 1 Bedroom, Non Smoking

General

Hydromassage showerhead, Blackout drapes/curtains, Rollaway/extra beds (free), Kitchenette, Lagoon view, Desk, Microwave, Separate sitting area, In-room climate control (air conditioning), Bed count minimum 1, Extra bed count 1, Bed count maximum 1
Room, 1 King Bed, Accessible, Non Smoking
Room Size: 365 square feet m2
1 King Bed
Room, 1 King Bed, Accessible, Non Smoking

General

Hydromassage showerhead, Blackout drapes/curtains, Rollaway/extra beds (free), Lagoon view, Desk, Ping - 10.43, In-room climate control (air conditioning), Bed count minimum 1, Extra bed count 1, Square meters - 34, Bed count maximum 1, Square feet - 365
Room, 1 King Bed, Accessible (Mobility & Hearing, Roll-in Shower)
Room Size: 365 square feet m2
1 King Bed
Room, 1 King Bed, Accessible (Mobility & Hearing, Roll-in Shower)

General

Roll-in shower width (centimeters) - 76, Hydromassage showerhead, Blackout drapes/curtains, Roll-in shower width (inches) - 30, Lagoon view, Wheelchair accessible, Extra bed count 1, Square meters - 34, Square feet - 365, Rollaway/extra beds (free), Desk, Ping - 10.43, In-room climate control (air conditioning), Bed count minimum 1, Roll-in shower, Bed count maximum 1
Room, 2 Double Beds, Non Smoking
Room Size: 365 square feet m2
2 Double Beds
Room, 2 Double Beds, Non Smoking

General

Hydromassage showerhead, Blackout drapes/curtains, Lagoon view, Desk, Ping - 10.43, In-room climate control (air conditioning), Extra bed count 1, Square meters - 34, Bed count minimum 2, Square feet - 365, Bed count maximum 2
Room, 2 Double Beds, Accessible, Non Smoking
Room Size: 365 square feet m2
2 Double Beds
Room, 2 Double Beds, Accessible, Non Smoking

General

Hydromassage showerhead, Blackout drapes/curtains, Lagoon view, Desk, Ping - 10.43, In-room climate control (air conditioning), Extra bed count 1, Square meters - 34, Bed count minimum 2, Square feet - 365, Bed count maximum 2
Superior Room, 2 Double Beds
Room Size: 438 square feet m2
2 Double Beds
Superior Room, 2 Double Beds

General

Hydromassage showerhead, Square meters - 41, Blackout drapes/curtains, Rollaway/extra beds (free), Square feet - 438, Lagoon view, Desk, Ping - 12.31, In-room climate control (air conditioning), Extra bed count 1, Bed count minimum 2, Bed count maximum 2

FAQ's

Is this Hilton Palm Beach PBI pet-friendly for guests?

No, pets are not allowed at this property. Check the guest reviews to learn what guests had to share.

Does the Hilton Palm Beach PBI have a swimming pool?

Yes, this Hilton Palm Beach PBI has a swimming pool. Check the Facility Overview section for details about the pool and other available facilities.

How much does it cost per night to stay in Hilton Palm Beach PBI?

Best-rates for the Hilton Palm Beach PBI starts from $211 per night with includes Entertainment, Internet, Security/Safety, Wellness Facilities, Parking, Pool, Wheelchair Accessible, Bedding/Linens, Bar, Breakfast, Child Friendly, Hot Tub, Transportation/Shuttle, Business Services, Restaurant, Guest Services, Kitchen, Laundry, Air Conditioner, TV, Balcony/Terrace, Accessibility, Toiletries with all other facilities. matches every traveler with their perfect accommodation, whether you are traveling with a group, friends, family, or pets.

Is Hilton Palm Beach PBI a family-friendly place to stay?

Based on the information we have received from the owner or our partner, this is considered to be a family-friendly property. Families have rated this hotel 3 stars or guests have recommended them suitable for families. As reported by the owner or manager, the hotel has specified that children are welcome. Please see details about suitability for your family or inquire with the property to learn more.

Is the Hilton Palm Beach PBI wheelchair accessible or offer services for disabled guests?

Based on the information received from our partner, the Hilton Palm Beach PBI is wheelchair accessible. Likewise, there is an elevator specified as being available at the property. Specific accessibility details may be addressed in the property details section of this page.

What is the minimum night stay policy for the Hilton Palm Beach PBI?

Based on the information reported by the owner or manager, the Hilton Palm Beach PBI indicates 1 day stay policy at this hotel. Guests are cautioned that the minimum stay policy may differ based on seasonality or availability and may be at the discretion of the owner or manager.

What cancellation policy is in place for Hilton Palm Beach PBI?

Guests are cautioned that the cancellation policy may differ based on seasonality, availability, or current travel restrictions. Guests should also be aware that this policy may be subject to change and should be confirmed prior to booking. More details may be available on this page in the property description. However, early check-in or late check-out can sometimes be negotiated between the guest and the owner or the manager of this property.

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